Announcement
GLO's Homeowner Assistance Program in Harris County
Applicants who requested assistance from the Harris County’s Homeowners Assistance Program; and were not served by the county were transferred to the GLO.
If you were contacted by the GLO to fill out an application and have questions, please contact 346-222-4686 or 1-866-317-1998 (toll free).
Do you have a question about Swales?
How can the GLO help Harris County homeowners?
The GLO can provide homeowner assistance through:
- Repairing and rehabilitating homes
- Reconstruction
- Improving a damaged home so that it is more resilient against natural disasters
- Elevating homes above flood level
How can I find out the status of my application?
To check the status of your application or request additional information you may contact a Case Coordinator via:
Email: harriscounty.glo@recovery.texas.gov (please include full name and address)
Telephone: 346-222-4686 or 1-866-317-1998 (toll free)
Regional Office Locations
December 25-26, 2023, Christmas
January 1, 2024, New Year’s Day
January 15, 2024, MLK Day
March 29, 2024, Good Friday
May 27, 2024, Memorial Day
June 19, 2024, Juneteenth
July 4, 2024, Independence Day
September 2, 2024, Labor Day
November 28-29, 2024, Thanksgiving
December 24-25, 2024, Christmas
Regional offices are open by appointment only until further notice to comply with social distancing protocols pertaining to COVID-19.
COVID-19 Procedures:
Prior to each appointment, applicants will be asked the following pre-screen questions:- Has anyone in your household been diagnosed with, or been in contact with anyone diagnosed with COVID-19 in the past 14 days?
- Is anyone in your household currently experiencing fever, cough, shortness of breath, or any other flu-like symptoms?
- Has anyone in your household traveled outside the U.S. within the past 14 days?
- Upon arrival at your scheduled appointment, a trained team member will take the applicant’s temperature with a non-contact infrared forehead thermometer.
- All of our centers will maintain appropriate social distancing guidelines by ensuring 6’ separation is maintained between all applicants and team members.
Southeast Center
12541 Gulf Freeway
Houston, TX 77034
Hours:
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Monday – Friday from 8:00 a.m. to 5:00 p.m. by appointment only. Appointments are available after 5 p.m. and on Saturdays by request.
North-Northeast Center
1603 Lakeville Drive
Kingwood, TX 77339
Hours:
-
Monday – Friday from 8:00 a.m. to 5:00 p.m. by appointment only. Appointments are available after 5 p.m. and on Saturdays by request.
What if my Harvey damaged home was affected by Imelda?
GLO'S HOUSING COMMITMENT
The GLO is committed to assisting Texans in the recovery process through this program and has the following services available:
- Language assistance available by request: 512-463-5139. To request translation assistance with documents, events or other information, please leave a detailed message with your name, phone number and questions, and an interpreter will return your call with additional information.
- Speech or hearing impaired: 7-1-1
- TTD / TTY device: 1-844-893-8937 (toll free)
- For more information visit: Texas RELAY
- Complaint and Appeals process