Housing Assistance Program Application Totals

South East Texas Region

Hardin, Jefferson, & Orange Counties - Regional Allocation $265,373,503

Homeowner Assistance Program Announces Major Milestone

The GLO has reached full application subscription, but will continue accepting applications on a wait-list basis in the following South East Texas counties:

  • Hardin
  • Jefferson 
  • Orange

The program is first-come, first-served, and the funds are limited. Regional offices will continue taking applications in case more funds are appropriated.

To learn more, visit the Press Release: Homeowner Assistance Program Announces Major Milestone.

Individual Application Period has Closed

How can I find out the status of my application?

Once you enter your email address and create a password in the application portal, you will begin to receive application status notifications via email. You can also check your status online by logging in using the email address and password created at the beginning of the application process.

Applications, including all necessary documentation, must be completed and submitted BEFORE the GLO and its partners will begin processing it for eligibility. Each application submitted will be individually evaluated by the GLO and its partners to determine eligibility. If you need assistance, please email or call 1-844-893-8937.

You may also contact your regional office to receive a status update.

What if my Harvey damaged home was affected by Imelda?

Regional Office Location  

Beaumont Regional Office
505 Orleans Street
Beaumont, TX 77701


  • Monday-Friday 8 a.m. - 5 p.m.
  • Saturday 8 a.m. - 12 p.m.

Transit Route: Beaumont Municipal Transit Routes: 6, 7, 8, 10 (nearest stop at the corner of Pearl Street and Fannin Street).

Hardin County Satellite Intake Centers

Alma M. Carpenter Public Library
300 South Ann Street
Sour Lake, TX 77659


  • Closed (Available by appointment only)

Transit Route:

Rose Hill Acres Town Hall
100 Jordan Road
Lumberton, TX 77657


  • Effective immeidately, this location is closed. We are working to locate a new intake center.

Transit Route:

Jefferson County Satellite Intake Center 

Port Arthur Economic Development Corporation 
501 Procter Street
Port Arthur, TX 77640


  • Thursdays 9 a.m. - 4 p.m.

Transit Route: Port Arthur Transit Department (PAT) Routes: 1,2,3,4 (nearest stop at Downtown Terminal)

Orange County Satellite Intake Center

Orange County Convention and Expo Center 
11475 FM 1442
Orange, TX 77630


  • Wednesdays 9 a.m. - 4 p.m.

Transit Route: South East Texas Transit


The GLO is committed to assisting Texans in the recovery process through this program and has the following services available:

  • Language assistance available by request: 512-463-5139. To request translation assistance with documents, events or other information, please leave a detailed message with your name, phone number and questions, and an interpreter will return your call with additional information. 
  • TTD line for the hearing impaired: 512-463-5330
  • Texas RELAY for speech or hearing impaired: 7-1-1
  • Complaint and Appeals process  

GLO Resources