Housing Assistance Program Application Totals
- Current HAP Program Application Totals
- Regional Demographic Information on Homeowner Assistance Program Approved Applicants
- Overall Demographic Information on Homeowner Assistance Program Approved Applicants
South East Texas Region
Hardin, Jefferson, & Orange Counties - Regional Allocation $425,570,996
Homeowner Assistance Program Announces Major Milestone
The GLO has reached full application subscription.
The program is first-come, first-served, and the funds are limited.
To learn more, visit the Press Release: Homeowner Assistance Program Announces Major Milestone.
The application for this program closed December 31, 2019.
To check the status of your submitted application, please CLICK HERE
Once you enter your email address and create a password, you will begin to receive application status notifications via email. You can also check your status online by logging in using the email address and password created at the beginning of the application process.
Applications, including all necessary documentation, must be completed and submitted BEFORE the GLO and its partners will begin processing it for eligibility. Each application submitted will be individually evaluated by the GLO and its partners to determine eligibility. If you need assistance, please email cdr@recovery.texas.gov or call 1-844-893-8937.
You may also contact your regional office to receive a status update.
What if my Harvey damaged home was affected by Imelda?
Regional Office Location - Please note walk-in traffic has been suspended for regional offices - please call to schedule an appointment.
Beaumont Regional Office
505 Orleans Street
Beaumont, TX 77701
Hours:
- Monday-Friday 8 a.m. - 5 p.m. (Appointment only - please call to schedule)
- Saturday 8 a.m. - 12 p.m. (Appointment only - please call to schedule)
Transit Route: Beaumont Municipal Transit Routes: 6, 7, 8, 10 (nearest stop at the corner of Pearl Street and Fannin Street).
Hardin County Satellite Intake Centers - All satellite office operations have been suspended. Please contact a regional office for assistance
Alma M. Carpenter Public Library
300 South Ann Street
Sour Lake, TX 77659
Hours:
- Operation currently suspended - please contact regional office for assistance
Transit Route: http://www.setrpc.org/south-east-texas-transit/
Rose Hill Acres Town Hall
100 Jordan Road
Lumberton, TX 77657
Hours:
- Operation currently suspended - please contact regional office for assistance
Transit Route: http://www.setrpc.org/south-east-texas-transit/
Jefferson County Satellite Intake Center - All satellite office operations have been suspended. Please contact a regional office for assistance
Port Arthur Economic Development Corporation
501 Procter Street
Port Arthur, TX 77640
Hours:
- Operation currently suspended - please contact regional office for assistance
Transit Route: Port Arthur Transit Department (PAT) Routes: 1,2,3,4 (nearest stop at Downtown Terminal)
Orange County Satellite Intake Center - All satellite office operations have been suspended. Please contact a regional office for assistance
Orange County Convention and Expo Center
11475 FM 1442
Orange, TX 77630
Hours:
- Operation currently suspended - please contact regional office for assistance
Transit Route: South East Texas Transit http://www.setrpc.org/south-east-texas-transit/
GLO'S HOUSING COMMITMENT:
The GLO is committed to assisting Texans in the recovery process through this program and has the following services available:
- Language assistance available by request: 512-463-5139. To request translation assistance with documents, events or other information, please leave a detailed message with your name, phone number and questions, and an interpreter will return your call with additional information.
- TTD line for the hearing impaired: 512-463-5330
- Texas RELAY for speech or hearing impaired: 7-1-1
- Complaint and Appeals process
GLO Homeowner Resources
- Homeowner Assistance Program Overview
- Homeowner Assistance Program Checklist
- Homeowner Assistance Program Checklist - Spanish
- Homeowner Assistance Program Applicant Process
- Homeowner Assistance Program Brochure
- HAP Timeline
- Know Before You Appeal
- GLO Housing Program Resource Page
What can homeowners expect during and after HAP?
- E-learning series: Pre-Construction Conference
- E-learning series: Promissory Note, Warranty, and Home Maintenance
- E-learning series: HAP Application Waitlist
- E-learning series: HAP Damage by Multiple Storms




