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Homeowner Assistance Program

What is HAP?

HAP helps homeowners affected by Hurricane Harvey repair and rebuild their homes. The housing program is administered by the GLO and provides homeowner assistance through:

  • Repairing and rehabilitating homes
  • Reconstruction
  • Improving a damaged home so that it is stronger against natural disasters
  • Elevating homes above flood level
  • Temporary relocation assistance

Have A Question?

Contact the Texas General Land Office via email at cdr@recovery.texas.gov - please include your full name, address, and county.

or call

Recovery Hotline:
1.844.893.8937 (Toll Free)
512.475.5000

Phone Hours:

  • Monday - Friday 8 a.m. - 5 p.m.

Who can qualify?

Homeowners affected by Hurricane Harvey who live in one of the eligible counties listed below. Please note the City of Houston and Harris County are administering their own recovery programs.

An application must be submitted along with required documents for consideration. The program is first-come, first serve and only available for a main home (primary residence).

How can I appeal a denial decision?

To appeal your denial letter, you must first appeal with your regional applicant coordinator. If you receive a second denial, you may appeal directly to the GLO for a final decision. To learn more about the appeals process, please review the following document:


GLO'S HOUSING COMMITMENT:

The GLO is committed to assisting Texans in the recovery process through this program and has the following services available:

  • Language assistance available by request: 512-463-5139. To request translation assistance with documents, events or other information, please leave a detailed message with your name, phone number and questions, and an interpreter will return your call with additional information. 
  • TTD line for the hearing impaired: 512-463-5330
  • Texas RELAY for speech or hearing impaired: 7-1-1
  • Complaint and Appeals process  

For application information, click your county for your regional program: