Housing Assistance Program Application Totals
- Current HAP Program Application Totals
- Regional Demographic Information on Homeowner Assistance Program Approved Applicants
- Overall Demographic Information on Homeowner Assistance Program Approved Applicants
Deep East Texas Region
Jasper, Newton, Polk, Sabine, San Augustine, San Jacinto, & Tyler Counties - Regional Allocation $160,197,349
The application for this program closed December 31, 2019.
To check the status of your submitted application, please CLICK HERE
Once you enter your email address and create a password, you will begin to receive application status notifications via email. You can also check your status online by logging in using the email address and password created at the beginning of the application process.
Applications, including all necessary documentation, must be completed and submitted BEFORE the GLO and its partners will begin processing it for eligibility. Each application submitted will be individually evaluated by the GLO and its partners to determine eligibility. If you need assistance, please email cdr@recovery.texas.gov (please include full name, address and county) or call 1-844-893-8937.
You may also call your regional office to receive a status update.
What if my Harvey damaged home was affected by Imelda?
Regional Office Locations - PLEASE NOTE WALK-IN TRAFFIC HAS BEEN SUSPENDED FOR REGIONAL OFFICE
Jasper Homeowner Assistance Center
702 S. Wheeler Street
Jasper, Texas 75951
(Located in the Town and Country Plaza shopping center, directly across the street from the Valero)
The Deep East Texas Regional Office is operating remotely, please call 1-888-690-7590 for assistance.
All satellite office operations have been suspended. Please contact a regional office for assistance
Shepherd Public Library
Shepherd Public Library
30 N. Liberty
Shepherd, TX 77371
Hours:
- Operation currently suspended - please contact regional office for assistance
Polk County Courthouse
2nd Floor
101 W Church St
Livingston, TX 77351
Hours:
- Operation currently suspended - please contact regional office for assistance
San Jacinto County Disaster Shelter
225 Live Oak St.
Coldspring, TX 77371
Mondays, 9/9, 9/23/10/7
Hours:
- Operation currently suspended - please contact regional office for assistance
GLO'S HOUSING COMMITMENT:
The GLO is committed to assisting Texans in the recovery process through this program and has the following services available:
- Language assistance available by request: 512-463-5139. To request translation assistance with documents, events or other information, please leave a detailed message with your name, phone number and questions, and an interpreter will return your call with additional information.
- TTD line for the hearing impaired: 512-463-5330
- Texas RELAY for speech or hearing impaired: 7-1-1
- Complaint and Appeals process
GLO Homeowner Resources
- Homeowner Assistance Program Overview
- Homeowner Assistance Program Checklist
- Homeowner Assistance Program Checklist - Spanish
- Homeowner Assistance Program Applicant Process
- Homeowner Assistance Program Brochure
- HAP Timeline
- Know Before You Appeal
- GLO Housing Program Resource Page
What can homeowners expect during and after HAP?
- E-learning series: Pre-Construction Conference
- E-learning series: Promissory Note, Warranty, and Home Maintenance
- E-learning series: HAP Application Waitlist
- E-learning series: HAP Damage by Multiple Storms