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2018/2019 Homeowner Assistance and Reimbursement Programs (HARP) 

HOW DO I APPLY FOR HARP?

Review the document checklist. A single application can be submitted for reimbursement and repair assistance. An application must be submitted along with required documents for consideration. HARP is a first-come, first-served basis and all homeowners are encouraged to apply immediately. Households applying for reimbursement that do not meet the low-to moderate-income (LMI) threshold will be processed after the first six months from application opening, but may receive construction assistance prior to then, based on their application date. HARP is only available for a main home (primary residence).  

Applications can be completed online, via telephone, or in-person. 

HARP Online Application 

HARP Application - English 

HARP Application - Spanish 

WHAT IS HARP?

HARP helps homeowners affected by the 2018/2019 disasters repair and rebuild their homes. The housing program is administered by the GLO and provides homeowner assistance through:

  • Repairing and rehabilitating homes
  • Reconstruction
  • Improving a damaged home so that it is stronger against natural disasters
  • Elevating homes above flood level
  • Temporary relocation assistance
  • Reimbursement up to $50,000 for certain out-of-pocket expenses incurred for repairs including:
    • Reconstruction
    • Rehabilitation
    • Mitigation
    • Repayment of SBA loans

QUICK RESOURCES

WHO CAN QUALIFY?

Homeowners affected by the 2018/2019 disasters who live in one of the following eligible counties are eligible for assistance:

Rio Grande Valley Region: Cameron, Hidalgo, Jim Wells, and Willacy

Southeast Texas Region: Chambers, Harris, Jefferson, Liberty, Montgomery, Orange, San Jacinto

WHERE CAN I APPLY IN-PERSON?

In addition to a main office in each region, each county will have at least one application drop off location or pop-up office. Regional and satellite office application intake locations will be announced in the near future. All locations hours are by appointment only.

Due to COVID-19, applicants will be required to schedule an appointment to meet with an Applicant Coordinator. This is to ensure proper capacity is maintained to adhere to COVID-19 protocols. Additional hours can be added at the request of the applicant.

HARP Region 1South Texas and the Valley ($66,196,000): Cameron, Jim Wells, Hidalgo, Willacy

Schedule an Appointment - HARP Region 1

Main Regional Office
Phone Number: 512-992-0634

Hidalgo County
111 W Business 83
Weslaco, TX 78596-5951
VIEW MAP

Hours:
By appointment only: Monday – Friday 8:00am – 5:00pm
By appointment only: Saturday 9:00am – 12:00pm

Pop-up Intake Locations
PLEASE NOTE - All Pop-up dates and hours will be by appointment only
Phone Number: 512-992-0634

Cameron County
Come Dream Come Build (CDCB)
901 E Levee Street
Brownsville, TX 98520-5164
VIEW MAP
Hours by Appointment Only:
May 27-28
Thursday / Friday 9 a.m. - 5 p.m. 

Jim Wells County
CASA REAL
1300 Wyoming Street
Alice, TX 78332
VIEW MAP
Hours by Appointment Only:
May 25-26
Tuesday / Wednesday 9 a.m. - 5 p.m. 

Willacy County
Commissioner's Court Room
576 W Main Ave
Raymondville, TX 78580-0317
VIEW MAP
Hours by Appointment Only:
May 25
Tuesday 9 a.m. - 5 p.m. 

 


HARP Region 2 - Tropical Storm Imelda ($71,604,000): Chambers, Harris, Liberty, Jefferson, Montgomery, Orange, San Jacinto

Schedule an Appointment - HARP Region 2

Main Regional Office
Phone Number: 844-484-4277 (844-484-HARP)

Jefferson County
First City Building
505 Orleans Street
Beaumont, TX 77701
VIEW MAP

Hours:
By appointment only: Monday – Friday 8:00am – 5:00pm
By appointment only: Saturday 8:00am – 12:00pm       

Pop-up Intake Locations
PLEASE NOTE - All Pop-up dates and hours are TBD and will be by appointment only

Phone Number: 844-484-4277 (844-484-HARP) 

Chambers County
Chambers County Municipal Building
211 Broadway
Winnie, TX 77665-7781
VIEW MAP

Harris County
St. Mark’s United Methodist Church
3811 N Main St.
Baytown, TX 77521-3305 
VIEW MAP

Liberty County
A.J “Jack” Hartel Building
318 San Jacinto Street
Liberty, TX 77575
VIEW MAP

Montgomery County
North Montgomery County Community Center
600 Gerald St.
Willis, TX 77378-3477
VIEW MAP

Orange County
Orange County Convention and Expo Center
11475 FM 1442
Orange, TX 77630-5227
VIEW MAP
 
San Jacinto County
Coldspring Area Public Library
14221 State Hwy 150 West
Coldspring, TX 77331
VIEW MAP


I Applied. What’s Next?

Program staff will follow up with the applicant within 7 days of receiving the application to request additional information, if needed.

Applicants will have 14 days to respond to requests for additional information.

Applicants will be notified of preliminary eligibility following complete application review.

An environmental review and damage assessment will be scheduled and conducted for the applicant’s home.

Once approved, a program staff member will let the applicant know the assistance that they qualify to receive, which may include the reimbursable amount, scope of work, and construction time frame as applicable.

When program agreements are signed, reimbursement will be approved and construction may begin as applicable and in accordance with the agreed upon schedule. For homeowners receiving construction assistance, it will likely be required that the homeowner vacate, and reimbursement funds won’t be received until construction is complete.

Want to know your application status? CLICK HERE

How can I appeal a denial decision?

To appeal your denial letter, you must first appeal with your regional applicant coordinator. If you receive a second denial, you may appeal directly to the GLO for a final decision. To learn more about the appeals process, please review the following document:

HAVE A QUESTION?

Contact the Texas General Land Office via email at cdr@recovery.texas.govplease include your full name, address, and county.

or call

Recovery Hotline:
1.844.893.8937 (Toll Free)
512.475.5000

Phone Hours:

Monday - Friday 8 a.m. - 5 p.m.

GLO'S HOUSING COMMITMENT:

The GLO is committed to assisting Texans in the recovery process through this program and has the following services available:

  • Language assistance available by request: 512-463-5139. To request translation assistance with documents, events or other information, please leave a detailed message with your name, phone number and questions, and an interpreter will return your call with additional information. 
  • TTD line for the hearing impaired: 512-463-5330
  • Texas RELAY for speech or hearing impaired: 7-1-1
  • Complaint and Appeals process